DELIVERY AND PACKAGING

From our factories to our Distribution Centre to you – we use packaging so our creations are delivered in pristine condition – with the aim of making every part of the process eco-friendly.

TRANSPORT

Our products are shipped from our suppliers predominantly by either sea or lorry – two of the lowest impact delivery methods, with air freight only used in exceptional circumstances.

PACKAGING

All our current online order boxes, tissue paper and in store bags are reusable or fully recyclable as part of your usual household recycling. Simply remove additional features, such as ribbons or stickers before recycling.

We are continually working with our suppliers to ensure all product tags, online order packaging and gift boxes are FSC certified, use appropriate amounts of laminated materials and contain recycled content.

POLYBAGS

To encourage a more circular economy, we have begun transitioning our polybags to contain a 50% minimum of recycled material and be fully recyclable. A switch which will reduce the amount of single-use plastic in our packaging.